what payment methods do you accept?

We accept PayPal, Credit Card, GrabPay & Atome. Unless the option to pay in instalments is selected, payments will be immediate and made in full.

how do i make payment?

Please make payment immediately using your selected payment method. Ensure not to go back to the previous page, delete the page or refresh the page at any point. Your payments may not sync on our server, which would result in a cancellation of your order.

why was my order cancelled?

There are a few reasons why this could have happened. 

  1. Your connection may have dropped while making payment 
  2. Your card may have been rejected 
  3. There was a session timeout 

Kindly click here to check the status of your order. Do not proceed with multiple purchases before checking, as we’re unfortunately unable to assist with cancellations or cash refunds. 

If your order is cancelled but payment was made, email us at sales@theclosetlover.com with a screenshot of the payment transaction. We would love to assist you from there! 

which currency will be charged for international orders?

All orders on our website are charged in Singapore Dollars (SGD). The foreign currency rates on our website only serve as a guide, and the final amount charged for your order will be based on the current market’s exchange rate charged by your bank.

anything else noteworthy regarding payment? 

Do note that adding item(s) to cart does not indicate a successful purchase. Item(s) will only be secured upon payment during checkout. 

The Closet Lover reserves all rights to reject any orders at our discretion. 

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